SHIPPING LOCATIONS
We currently ship within Australia only. We apologize for any inconvenience this may cause to our international customers.
SHIPPING METHODS
- Express Shipping: Orders valued at $99 and above are eligible for free express shipping which will automatically be applied.
- Standard Shipping (Orders Under $99): For orders under $99, you have the option to choose standard shipping at a flat rate of $10.
- Express Shipping (Orders Under $99): For orders under $99, you have the option to choose express shipping at a flat rate of $15.
SHIPPING CARRIER
All orders, regardless of shipping method chosen, will be shipped via Australia Post. We trust their reliability and efficiency to deliver your packages securely.
DELIVERY TIMEFRAMES
- Express Shipping: Typically delivers within 1-3 business days, depending on your location within Australia.
- Standard Shipping: Typically delivers within 3-5 business days, depending on your location within Australia.
ORDER PROCESSING
Orders are processed within 24 hours after the order has been placed. Once your order is dispatched, you will receive a tracking number via email to monitor the progress of your delivery.
SHIPPING RESTRICTIONS
Please note that we are unable to ship to PO Boxes or parcel lockers. Kindly provide a physical address for delivery during checkout.
HOLIDAY SHIPPING
During peak holiday seasons or public holidays, please anticipate potential delays in delivery due to high shipping volumes. We appreciate your patience and understanding during these times.
RESPONSIBILITY UPON DISPATCH
Once an item is dispatched, our responsibility ends. We are not liable for any loss, damage, or delay caused during transit. However, we will assist you in resolving any issues with the shipping carrier to the best of our ability.
By placing an order with us, you agree to adhere to these shipping terms.
If you have any questions or concerns regarding your order's shipping status or delivery, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.
PLEASE NOTE, WE RESERVE THE RIGHT TO CHANGE THESE TERMS AT ANY TIME